We are proudly based in Oklahoma, USA.

Please refer to our "Return Policy" page

Yes, we provide discounts to verified first responders, veterans, and active military personnel through our partnership with GOVX.

Once your order ships, we will email you a tracking number to monitor your delivery.

Absolutely! Please send your artwork to koollaserkreations@gmail.com. We'll work with you to engrave your design onto a product that will last a lifetime.

Yes, we can help design your custom piece. For basic designs like line images and text, there's no charge. For more detailed designs, such as company logos, fees start at $150, depending on complexity.

Yes, you can mix and match colors. Please email us at koollaserkreations@gmail.com with your color preferences, and we'll create a custom listing for you.

Contact us at koollaserkreations@gmail.com with your ideas. The more details you provide, the better we can bring your vision to life.

Typically, we source materials from our inventory or suppliers. If you have a sentimental item you'd like engraved, you can ship it to us, or if you're local, we can arrange for drop-off or pick-up.

No, we welcome all orders, large and small, and dedicate the same attention to detail to each piece.

No, we do not charge any setup fees.

Yes, we provide discounts for larger orders. The more you order, the more we can work with you on pricing.

Usually, orders are completed within one week, excluding holidays. Times may vary depending on order volume and inventory availability, but we'll inform you of the expected timeline when you place your order.

We recommend hand washing and avoiding the dishwasher. If the wood appears dry, re-coat it with cutting board oil, available locally. Regular oiling helps prevent cracking, especially in segmented pieces.